Vendor & IT Team Oversight

Most small businesses rely on a mix of people for technology: an outside IT company, software vendors, maybe a developer or two, and often an in-house team. When they don’t work together, projects stall, problems bounce between them, and you’re stuck in the middle without the technical background to referee.

That’s where I come in. I speak everyone’s language, I know what good work looks like, and I work for you.

What this looks like in practice#

• Bridging the gaps. I get vendors and your team talking, agree on who owns what, and stop the finger-pointing.
• Holding vendors accountable. I check that providers deliver what they promised, securely and on time, and I push back when they don’t.
• Supporting your in-house team. Not to find someone to blame. To make sure your people have the skills, tools, and support they need to succeed, and to show where outside help makes sense.
• Reviewing before you sign. Proposals, contracts, and new vendors, before you commit.

Want a one-time, independent look first? Start with IT Consulting.

I’ve done this from the inside. At my last company, I coordinated internal IT, software developers, database staff, offshore contractors, an outside IT provider, and a long list of vendors. None of them reported to me, but they adopted the standards I set, because I earned their trust and made their jobs easier.