IT Consulting

Most business owners can’t easily tell whether their IT is doing a good job. They only hear about it when something breaks, and they get a bill either way.

I give you an independent, experienced view. I’ve been the entire IT department for a five-person office, supported more than 40 businesses at a managed IT provider, and run security and infrastructure for a regulated insurance company. I know what good IT looks like at every size, and what it should cost.

Questions I’ll answer for you#

• Are you getting value for what you spend? Licenses, hardware, support contracts, and the services you pay for but don’t use.
• Do problems get solved quickly? Or do requests sit, and the same issues keep coming back?
• Are proven best practices in place? Tested backups, regular updates, sensible access controls, and up-to-date documentation.
• Are your outside providers delivering? Whether vendors meet their commitments and work well with your team and with each other.
• Does your team have what it needs? The skills, tools, time, and support to do their jobs well.

This isn’t an audit designed to catch anyone out. In-house IT people are usually stretched thin and doing their best. My goal is to help them succeed, and to show you where your investment will make the biggest difference.

If the review shows your vendors and team need ongoing coordination, see Vendor & IT Team Oversight.